Frequently Asked Questions

 What is the quoted price?
The total price that appears on your reservation receipt is for your entire parking stay in accordance with the dates and times you entered (not the price per day).
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 Privacy Policy
Team Parking takes your privacy seriously. We will not sell or distribute any of your personal information to outside organizations. Any contact we make will be directly related only to Team Parking and our services. Please read our full privacy statement.
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 Refund and Cancellation Policy
If you need to cancel your reservation please call (651) 690-1259.
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 What times do I enter for my parking arrival and departure?
Airlines typically recommend arriving at the terminal 1 to 2 hours before your flight departure time.
Please enter the time you wish to arrive at the parking lot (NOT your flight departure and arrival times).

Arrival Time: This is the estimated time you will arrive at Team Parking and take our transportation to the airport (Please allow 15 minutes for transportation to the airport)

Departure Time:This is the estimated time you will leave the Team Parking Lot. For your parking departure time, please allow 15-45 minutes to retrieve your bags and return to the lot.
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 What if my flight changes or I park at the lot longer than my reservation receipt indicates?
Your total price will be based on the actual length of time you are parked at Team Parking. You are charged from the time you arrive at Team Parking until the time you depart to the lot, not for the departure and arrival times on your airline ticket.
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 When do I pay and how?
In order to hold your reservation you will need to pay via the web site with a credit card the equivalent of one days parking fee (the Pre-Pay price). You will pay the remainder to the parking attendent upon exiting the ramp. Upon exit we can accept cash and all major credit cards.
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 Do you require proof of reservation?
Yes, you must present a printed copy of either the receipt page or your confirmation email and present to the parking attendent at the entrance of the ramp BEFORE parking. If you do not present your receipt to the parking lot, you may not get credit for your online payment and you may not receive the same quoted rate. If you need a copy of the receipt, please call 651-690-1259 and we can email another copy.
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 How do I get to and from the airport?
Free transportation on shuttle buses is provided to and from the airport. We serve both the Hubert Humphry and the Lindberg Terminals. Please allow 15 minutes for check-in and transportation to your terminal. Airlines usually recommend arriving at the terminal 1 to 2 hours before your flight departure time. Please enter the time you wish to arrive at the Team Paking lot (NOT your flight departure and arrival times). Upon your return, there will be a Team Parking shuttle bus approximately every 15 minutes.
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 How much time should I allow to check-in and get to the airport?
The Team Parking shuttle transportation usually only takes about 5 to 10 minutes but please allow up to 30 minutes just in case.
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 What should I do if I cannot print my reservation confirmation?
If you are unable to print your reservation confirmation, please notify us by phone at (651) 690-1259. We will arrange to email your confirmation to an alternate email address, fax, or mail you a copy. To receive a copy by mail, your departure date must be a minimum of 5 business days from today's date.

 What hours are your lots open?
Team Parking is open 24 hours a day.
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 Are the parking lots secure?
The parking lot is fenced, lighted and secure. The ramp is also secure.
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